As the world transforms into a virtual marketplace, increasingly significant decisions are made on screen. The influence of the design of the digital world on such decisions can no longer be ignored. The user experience (UX) plays a vital role today in the growth of any business in any industry. In this overload of information and companies vying with each other for attention, You have this one chance to impress your users, and you will not get a second chance.If you can capture the user’s imagination with your unique user interface, you not only leave a lasting impression but also attract and retain customers for all the right reasons.
In creating a winning user experience, many factors must be considered, prioritized, and implemented. OKR is an excellent tool Silicon Valley uses to execute its strategy through rapid iterations.
Using the OKR framework can help focus on your user interface improvement strategy. Let us look at a few OKR examples we have worked on for your convenience when trying to improve your User Experience (UX)
Objective #1 | Improve product design prototype | ||||
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KR 1 | Conduct a survey with 300 users on user interface preferences | KR type | Increase KPI | KPI | # of Users |
KR 2 | Prepare 5 different designs based on the customer’s expectations | KR type | Increase KPI | KPI | # of Designs |
KR 3 | Test and Review the designs with the 12 members focus group | KR type | Percentage Tracked | KPI | – |
#1: Improve product design prototype
Big and small businesses should have excellent products that suit a specific customer profile. So having an objective tailored around improving product design prototypes is an absolute must for any business.
Objective
Improve product design prototype
Target Date: Q4-2022
Visibility: All Employees
Key Results
Conduct a survey with 300 users on user interface preferences
Prepare 5 different designs based on the customer’s expectations
Test and Review the designs with the 12 members focus group
Objective #2 | Improve the template library | ||||
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KR 1 | Create a design library with frequently used design templates(Milestone) | KR type | Task Tracked | KPI | – |
KR 2 | Reduce the number of design iterations by 10% | KR type | Increase KPI | KPI | # of Iterations |
KR 3 | Create 40 new templates on the new trend. | KR type | Increase KPI | KPI | # of templates |
KR 4 | Categorize the design templates under 10 different categories. | KR type | Task Tracked | KPI | – |
#2: Improve the template library
Customers need to be pampered and feel that the user interface has many easy to use options. Improving and working on the template library will allow customers to explore and use it.
Objective
Improve the template library
Target Date: Q4-2022
Visibility: All Employees
Key Results
Create a design library with frequently used design templates(Milestone)
Reduce the number of design iterations by 10%
Create 40 new templates on the new trend.
Categorize the design templates under 10 different categories.
Objective #3 | Redesign and launch a new website | ||||
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KR 1 | Design 3 new versions of site structure and navigation | KR type | Increase KPI | KPI | # of versions |
KR 2 | Conduct A/B testing of the design prototype with a sample of 1000 visitors | KR type | Task Tracked | KPI | – |
KR 3 | Increase the percentage of visitors to sign-up from 2% to 5% | KR type | Increase KPI | KPI | # of Sign-ups |
#3: Redesign and launch a new website
The website is the front-facing representative of your entire business. An innovative, sharp, user-friendly, aesthetically designed website is essential to convert prospects to leads. So redesigning the website is a vital activity of dynamic businesses.
Objective
Redesign and launch a new website
Target Date: Q4-2022
Visibility: All Employees
Key Results
Design 3 new versions of site structure and navigation
Conduct A/B testing of the design prototype with a sample of 1000 visitors
Increase the % of visitors to sign-up from 2% to 5%
Objective #4 | Reduce design and development time lag | ||||
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KR 1 | Increase the design execution speed from 50% to 75% | KR type | Increase KPI | KPI | Execution |
KR 2 | Reduce the “Minor Improvement” resolution time from 2 days to 1 day. | KR type | Decrease KPI | KPI | Time to Resolution |
KR 3 | Reduce the design ticket response time from 30 mins to 15 mins. | KR type | Decrease KPI | KPI | Response Time |
#4: Reduce design and development time lag
Time is money as the saying goes. All organizations will significantly benefit from planning to save time. Having an OKR towards that aspect in the design and development process can save dollars for the business.
Objective
Reduce design and development time lag
Target Date: Q4-2022
Visibility: All Employees
Key Results
Increase the design execution speed from 50% to 75%
Reduce the “Minor Improvement” resolution time from 2 days to 1 day.
Reduce the design ticket response time from 30 mins to 15 mins.
Objective #5 | Improve Website Functionalities | ||||
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KR 1 | Implement webinar scheduling functionality | KR type | Task Tracked | KPI | – |
KR 2 | Maintain Zero High and Medium Vulnerability issues in the website. | KR type | Control KPI | KPI | # of issues |
#5: Improve Website Functionalities
One of the most attractive features to retain customers on a website is the presence of critical functionalities that make the customer’s life easy. It is always best to continue to work on improving Website Functionalities.
Objective
Improve Website Functionalities
Target Date: Q4-2022
Visibility: All Employees
Key Results
Implement webinar scheduling functionality
Maintain Zero High and Medium Vulnerability issues in the Website.
Objective #6 | Improve Core Web Vitals(in google search console) | ||||
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KR 1 | Decrease # of Poor URLs for mobile devices from 139 to 0 | KR type | Decrease KPI | KPI | # of Poor URLS |
KR 2 | Maintain “0” Poor URLs for Desktop | KR type | Control KPI | KPI | # of Poor URLS |
KR 3 | Decrease # of “Need Improvement” URLs for Desktop from 289 to 50 | KR type | Decrease KPI | KPI | # of Need Improvement URLs |
KR 4 | Decrease # of “Need Improvement” URLs for mobile from 300 to 70 | KR type | Decrease KPI | KPI | # of Need Improvement URLs |
#6: Improve Core Web Vitals(in google search console)
Google has provided these core web vitals metrics for developers to understand the user experience in real-time. Taking stock of this and working towards improving it can be a game changer for any business.
Objective
Improve Core Web Vitals(in google search console)
Target Date: Q4-2022
Visibility: All Employees
Key Results
Decrease # of Poor URLs for mobile devices from 139 to 0
Maintain “0” Poor URLs for Desktop
Decrease # of “Need Improvement” URLs for Desktop from 289 to 50
Decrease # of “Need Improvement” URLs for mobile from 300 to 70
Objective #7 | Improve Website UX | ||||
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KR 1 | Improve the look and feel of all the blog pages. | KR type | Task Tracked | KPI | – |
KR 2 | Improve the look and feel of 5 blog category pages | KR type | Increase KPI | KPI | # of Blog Category Pages |
KR 3 | Improve the UX & UI of the Demo page | KR type | Task Tracked | KPI | – |
KR 4 | Reduce friction in sign-up and other lead collection forms. | KR type | Task Tracked | KPI | – |
#7: Improve Website UX
Research indicated that a well-designed website could increase conversion significantly. Numerous websites sell similar products, but customers always use websites that are easy to use. So having an OKR to improve the Website UX can improve the website traffic and convert leads.
Objective
Improve Website UX
Target Date: Q4-2022
Visibility: All Employees
Key Results
Improve the look and feel of all the blog pages.
Improve the look and feel of 5 blog category pages
Improve the UX & UI of the Demo page
Reduce friction in sign-up and other lead collection forms.
Objective #8 | Improve Site Performance Metrics | ||||
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KR 1 | Reduce the website Avg. Largest Contentful Paint (LCP) for Desktop from 2.5 Sec to 1.5 Sec | KR type | Decrease KPI | KPI | Avg. Largest Contentful Paint |
KR 2 | Reduce website Avg. First Contentful Paint (FCP) for Desktop from 1.7 Sec to 1.3 Sec | KR type | Decrease KPI | KPI | Avg. First Contentful Paint |
KR 3 | Maintain mobile website speed below 2 secs | KR type | Control KPI | KPI | Website speed |
KR 4 | Maintain the health score of the website above 90. | KR type | Control KPI | KPI | Website Health Score |
#8: Improve Site Performance Metrics
Incredible insights can be learned from site performance metrics on how the website is doing and if improvements need to be made. It is a critical tool and needs to be monitored and improved.
Objective
Improve Site Performance Metrics
Target Date: Q4-2022
Visibility: All Employees
Key Results
Reduce the website Avg. Largest Contentful Paint (LCP) for Desktop from 2.5 Sec to 1.5 Sec
Reduce website Avg. First Contentful Paint (FCP) for Desktop from 1.7 Sec to 1.3 Sec
Maintain mobile website speed below 2 secs
Maintain the health score of the website above 90
Objective #9 | Improve UI/UX of the Help Center | ||||
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KR 1 | Research and identify the requirements | KR type | Task Tracked | KPI | – |
KR 2 | Insert relevant keywords in the content(Top 50 popular) | KR type | Task Tracked | KPI | – |
KR 3 | Enhance the search functionality. | KR type | Task Tracked | KPI | – |
#9: Improve UI/UX of the Help Center
A Help Center on a website is the backbone of customer service where Customers can find answers to their questions and solutions to their problems. They are designed to address many common queries that a brand receives. Having an OKR to improve the help center will go a long way in retaining customers.
Objective
Improve UI/UX of the Help Center
Target Date: Q4-2022
Visibility: All Employees
Key Results
Research and identify the requirements
Insert relevant keywords in the content(Top 50 popular)
Enhance the search functionality.
Objective #10 | Improve brand consistency | ||||
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KR 1 | Create new branding guidelines document. | KR type | Task Tracked | KPI | – |
KR 2 | Design a new brand avatar for marketing. | KR type | Task Tracked | KPI | – |
KR 3 | Conduct a coaching program for the design team members on new branding guidelines | KR type | Task Tracked | KPI | – |
KR 4 | Update 15 landing pages with new branding guidelines. | KR type | Increase KPI | KPI | # of Landing Pages |
#10: Improve brand consistency
Brand consistency plays a crucial role in today’s marketing world. When using brand consistency across different marketing channels, customers are more likely to remember your business when purchasing decisions are made.
Objective
Improve brand consistency
Target Date: Q4-2022
Visibility: All Employees
Key Results
Create new branding guidelines document.
Design a new brand avatar for marketing.
Conduct a coaching program for the design team members on new branding guidelines
Update 15 landing pages with new branding guidelines.
Conclusion
The OKR framework has been instrumental in the success of some of the giant conglomerates of our times. Here Profit.co has listed a few UX OKRs as examples to improve the User interface of your website. The objectives are linked to relevant metric-driven key results so that you can track progress. OKRs can be used to bridge the strategy execution gap. Businesses can easily integrate the OKR framework from strategy to efficient execution using the UX OKR examples from Profit.co. Book a free demo with our team to learn more about Profit.co’s OKR platform to power productivity in your Organization