Nick Kittle, CEO of Sustainovation and a longtime advocate for government innovation, has spent over fifteen years helping public organizations build sustainable, high-performance cultures. At this year’s International City/County Management Association (ICMA) annual conference, Nick introduced a fresh perspective on “profit” in government, emphasizing the impact of innovation, efficiency, and trust over financial gains.
Nick highlighted Profit.co as an essential tool in achieving measurable, actionable results for government teams. By embracing data-driven goals and a community-centered approach, he believes public sector teams can redefine success, delivering lasting, meaningful change in the communities they serve.
A New Kind of Profit: More Than Financial Gains
At the ICMA conference, Nick Kittle reframed the idea of “profit” for the public sector, expanding its meaning beyond financial gains to include values essential to public service, like innovation, trust, social impact, and operational efficiency.
“There are all types of profit in the public sector,” Nick shared. “It’s not just financial. There’s the profit of social impact, the profit of trust, and the profit of innovation each of these builds better communities. Together, they define what true high-performance government should be.”
Profit.co resonates with this mission by providing tools that allow government teams to track and drive these non-financial “profits.” This makes an abstract idea both actionable and measurable, inspiring employees across all levels. Nick highlighted that these values go beyond ideals—they are the foundation of real, positive change in communities.
“Efforts and courage are not enough without purpose and direction.”
High-Performance Teams for High-Performance Government for High-Impact Communities
Nick Kittle shared his insights on building high-performing teams in the public sector, teams ready to meet the complex challenges that government organizations face. Central to his philosophy is the “Team Us” mindset, a framework fostering collaboration, shared purpose, and creativity within government teams.
“High-performing teams in government are not built by accident; they are intentionally crafted on the principles of clarity, accountability, and a shared mission,” Nick emphasized. “With tools like Profit.co, we empower teams to make innovation both effective and sustainable, enabling them to measure their success and adapt as needed.”
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Measurable, Actionable Results: The Profit.co Edge
Nick described how Profit.co supports public sector teams by providing a clear roadmap for transforming goals into results. Focusing on transparency and employee engagement, Profit.co enables government organizations to proactively plan, measure progress in real-time, and maintain alignment with citizen needs.
“What sets Profit.co apart,” Nick noted, “is the platform’s ability to create measurable, actionable results. It’s not just about having the tools it’s about having the tools that help you stay accountable, be clear about your impact, and engage meaningfully with the communities you serve.”
Profit.co’s suite of features covers performance measurement, process optimization, and prioritization, all grounded in data-driven and lean methodologies. By making these practices accessible, Profit.co helps teams track and improve their impact across all types of “profit”—from trust to operational efficiency.
Making Innovation Fun, Effective, and Sustainable
Nick’s goal has always been to make innovation in government possible, enjoyable, and sustainable. His “Team Us” philosophy brings teams together with a sense of unity and purpose, helping public servants see their roles as part of a greater whole. He believes effective and sustainable innovation must be rooted in individual and team accountability.
“Innovation doesn’t have to be daunting,” Nick explained. “With the right tools and mindset, it becomes fun, effective, and key to long-term success.”
Profit.co helps teams across the country take ownership of their roles and empowers them to break through the bureaucracy, delivering real value to citizens.”
A Shared Mission: Transforming Government for the Common Good
In his closing remarks at ICMA, Nick thanked the government for serving the community. He urged public sector leaders to look beyond traditional definitions of profit and embrace a model that puts people and impact at the center of their work.
“At the end of the day, high-performance government is about service delivering results that make a difference in people’s lives. When we align our tools, our processes, and our people around this mission, we can truly transform our communities.”
Nick’s partnership with Profit.co is more than just a collaboration; it’s a shared mission to redefine what profit and success mean in the public sector. By equipping teams with powerful, people-centered tools, Nick and Profit.co are driving a new era of public service one that values the profit of impact, trust, and community.
Together, they’re helping to build a government that meets the needs of today while preparing for the challenges of tomorrow.